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Last Updated: 04/05/2021
in X2 Call Queues You can log in and out of a call queue by following the steps in this video:
Before using your phone you need to activate it.
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Last Updated: 08/26/2022
New 8x8 features are available! Unified Communications Meeting Summary - Hosts can review participant engagement and easily access meeting details and in-meeting actions like recording, chat, and polls after a meeting has ended. See What's Ne...
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Last Updated: 04/05/2021
in Phones The Polycom VVX 500-series phone is easy to use. Below are some simple videos on how to use it. A Quick User Guide is also available in PDF format.
Before using your phone, you need to activate it
Here's how. Remember, you need to have t...
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Last Updated: 10/27/2023
Contact Center 8x8 Intelligent Customer Assistant for Voice - Intelligent Customer Assistant, a conversational AI solution, is now available for voice self-service. The addition of voice expands 8x8 Intelligent Customer Assistant’s powerful, user...
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Last Updated: 05/05/2023
Unified Communications 8x8 Phone App for Microsoft Teams - The 8x8 Phone App for Microsoft Teams is a new XCaaS integration that provides customers with a new option for enabling cost-effective PSTN calling in Teams. Learn More → 8x8 Work is ...
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Last Updated: 05/05/2023
Contact Center 8x8 Intelligent Customer Assistant - 8x8 Intelligent Customer Assistant (ICA) is a powerful, user-friendly, conversational AI solution that enables businesses to create automated self-service and support experiences across channels...
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Last Updated: 02/10/2022
in Virtual Office It’s easy to schedule meetings with people, but what do you do when you need to add people on the fly? 8x8 Meetings allows you to invite other people to the meeting via phone call, e-mail, text message, or invite to another conference system.
8...
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Last Updated: 10/27/2023
Contact Center 8x8 Supervisor Workspace - 8x8 Supervisor Workspace is a purpose-built experience that blends analytics, performance management, and team admin capabilities into a single interface providing increased efficiency and productivity. I...
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Last Updated: 08/26/2022
Unified Communications 8x8 Meetings and Salesforce integration - Link meetings and centralize recordings, chat, and transcripts to Salesforce objects for easy access and broader visibility. Learn more → Post-meeting summary enhancements - Me...
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Last Updated: 07/11/2023
in Phones ...