Popular Articles

  1. Join a Call Queue: Polycom VVX 400-Series Phone

    You can log in and out of a call queue by following the steps in this video: Before using your phone you need to activate it. ...
  2. Polycom VVX 500/600-Series Quick User Guide

    Here is a quick guide for using your Polycom VVX 500- or 600-series phone. You can also view simple videos on common features here: Using Your Polycom VVX 500-Series Phone Using Your Polycom VVX 600-Series Phone ...
  3. Automatically Update Your Status

    Make your 8x8 Work status more effective by linking your real-world activity. You can connect your calendar and your computer activity to your account with these easy steps.  8x8 Work - Desktop Step 1: Click on the gear icon ...
  4. 8x8 Feature Highlights - Spring 2022

    Unified Communications 8x8 Conversation IQ - We’ve taken quality management and speech analytics, long reserved for the contact center, and made them available across the entire organization. See what Conversation IQ can do to bring consist...
  5. Navigating the Vertical Customer Portal

    To download the pdf copy of these directions, click here .  Navigating the Vertical Customer Portal Vertical's new customer portal is here! The customer portal was designed with you in mind. From within the customer portal yo...
  6. Polycom VVX Accessibility Information

    This document addresses support for hearing, vision, or mobility impaired usage of the Polycom VVX phones. ...
  7. Join a Call Queue: Polycom VVX 450 Phone

    You can log in and out of a call queue by following the steps in this video: Before using your phone you need to activate it. ...
  8. Polycom VVX 500-Series Phone

    The Polycom VVX 500-series phone is easy to use. Below are some simple videos on how to use it. A Quick User Guide is also available in PDF format. Before using your phone, you need to activate it Here's how. Remember, you need to ha...
  9. Join a Call Queue: Polycom VVX 350 Phone

    You can log in and out of a call queue by following the steps in this video: Before using your phone you need to activate it. ...
  10. Important Announcement for All SMS Users on 8x8

    Critical changes are taking place regarding 8x8's SMS/MMS messaging service via Work for Desktop and Work for Mobile applications in the US and Canada. In order to control spam messages, U.S. wireless service providers now require that all ...