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Last Updated: 05/22/2019
in Virtual Office When placing calls or while on a call, you can use dialpad key shortcuts (also called star codes), on your desk phone or in Virtual Office, to perform various actions. Some star codes require special permissions for a user to perform that action. Th...
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Here are Quick Tips for using your Polycom VVX 150 phone. You can also view simple videos on Using Your Polycom VVX 150 Phone .
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Last Updated: 04/30/2020
in Virtual Meetings Quick Reference Guide for Virtual Office Meetings:
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Last Updated: 06/24/2019
in Virtual Contact Center (VCC) When a caller calls into a queue, they hear ringback (the audio is a phone ringing) when their calls goes to an agent. This interrupts any queue Music On Hold, announcements, etc. in the queue audio and replaces it with ringing. In a queue with good...
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Last Updated: 04/05/2021
in X2 Call Queues You can log in and out of a call queue by following the steps in this video:
Before using your phone you need to activate it.
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Last Updated: 01/26/2022
in Virtual Office Make your 8x8 Work status more effective by linking your real-world activity. You can connect your calendar and your computer activity to your account with these easy steps.
8x8 Work - Desktop
Step 1:
Click on the gear icon in th...
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Last Updated: 03/26/2020
in Virtual Office This is a quick reference guide to the mobile app.
See more information on Virtual Office Mobile, including videos, here: Virtual Office Mobile Quick Reference Guide
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Last Updated: 04/06/2021
in Virtual Office Virtual Office Mobile is the UC client for 8x8. You can download the appropriate clients on the links below: Google Play | Apple Store See the Virtual Office Mobile Quick Reference here: Virtual Office Mobile Quick Reference Guide See...
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Last Updated: 04/06/2021
in Vertical Customer Portal To download the pdf copy of these directions, click here .
Navigating the Vertical Customer Portal
Vertical's new customer portal is here! The customer portal was designed with you in mind. From within the customer portal you can:
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Last Updated: 03/25/2019
in Virtual Office Virtual Office Desktop can be linked to Microsoft Outlook in order to: Synchronize Outlook Contacts into 8x8 Virtual Office Create 8x8 meetings in Outlook Make phone numbers in Outlook clickable to call through 8x8 extension These plugins for ...