Popular Articles

  1. Polycom VVX 400-Series Phone

    The Polycom VVX 400-series phone is easy to use. Below are some simple videos on how to use it. A Quick User Guide is also available in PDF format. Before using your phone, you need to activate it Here's how. Remember, you need to ha...
  2. Login to 8x8 Virtual Contact Center Configuration Manager

    Open a web browser and browse to http://login.8x8.com   Enter 8x8 admin credentials into the Username and Password box and click Login. NOTE: The 8x8 username determines which Virtual PBX you connect to. Using different credentials...
  3. 8x8 Video Meetings: Learn how to schedule, join, and collaborate with your contacts using 8x8 Video Meetings.

    This web guide offers detailed feature overviews and  how-to content.  Click here to view the guide.   ...
  4. Virtual Office Desktop Quick Reference

    This is a quick reference guide to the desktop app. See more information on Virtual Office Desktop, including videos, here:  Virtual Office Desktop Quick Reference Guide ...
  5. TROUBLESHOOT- User reports all 8x8 calls go directly to voicemail.

    If the user reports that all calls go to voicemail, check call forwarding rules. Have the user verify that calling outbound from their phone works. If it does not, then troubleshoot the phone not working at all.  These steps specifically tro...
  6. 8x8 VoIP Phones and Accessories List

    These sleek and elegant IP phones offer true "plug and play" functionality along with powerful features and flexibility. Users simply plug theses phones into any public or private Internet connection and immediately make or receive calls. ...
  7. Polycom VVX 400-Series Quick User Guide

    Here is a quick guide for using your Polycom VVX 400-series phone. You can also view simple videos on common features here: Using Your Polycom VVX 400-Series Phone ...
  8. Virtual Office Mobile Quick Reference

    This is a quick reference guide to the mobile app. See more information on Virtual Office Mobile, including videos, here:  Virtual Office Mobile Quick Reference Guide ...
  9. Virtual Office Meetings Guide

    Quick Reference Guide for Virtual Office Meetings:
  10. Virtual Office Mobile Guide

    Virtual Office Mobile is the UC client for 8x8. You can download the appropriate clients on the links below: Google Play | Apple Store See the Virtual Office Mobile Quick Reference here: Virtual Office Mobile Quick Reference Guide See...