Popular Articles

  1. Polycom VVX 350 Phone

    The Polycom VVX 350 phone is easy to use. Below are some simple videos on how to use it. Polycom VVX 350 Quick Tips are also available in PDF format. Before using your phone, you need to activate it Here's how. Remember, you need to have...
  2. Important Announcement for All SMS Users on 8x8

    *We first alerted customers to this change on March 2023. If you have already taken care of this, there's nothing else to do.* Critical changes are taking place regarding 8x8's SMS/MMS messaging service via Work for Desktop and Work for Mobile...
  3. Polycom VVX 400-Series Phone

    The Polycom VVX 400-series phone is easy to use. Below are some simple videos on how to use it. A Quick User Guide is also available in PDF format. Before using your phone, you need to activate it Here's how. Remember, you need to have t...
  4. TROUBLESHOOT- User reports all 8x8 calls go directly to voicemail.

    If the user reports that all calls go to voicemail, check call forwarding rules. Have the user verify that calling outbound from their phone works. If it does not, then troubleshoot the phone not working at all.  These steps specifically troubles...
  5. 8x8 Video Meetings: Learn how to schedule, join, and collaborate with your contacts using 8x8 Video Meetings.

    This web guide offers detailed feature overviews and  how-to content.  Click here to view the guide.   ...
  6. Login to 8x8 VO Analytics

    Open a web browser and browse to http://login.8x8.com   Enter 8x8 admin credentials into the Username and Password box and click Login. NOTE: The 8x8 username determines which Virtual PBX you connect to. Using different credentials will...
  7. Virtual Office Desktop Quick Reference

    This is a quick reference guide to the desktop app. See more information on Virtual Office Desktop, including videos, here:  Virtual Office Desktop Quick Reference Guide ...
  8. Polycom VVX 400-Series Quick User Guide

    Here is a quick guide for using your Polycom VVX 400-series phone. You can also view simple videos on common features here: Using Your Polycom VVX 400-Series Phone ...
  9. 8x8 VoIP Phones and Accessories List

    These sleek and elegant IP phones offer true "plug and play" functionality along with powerful features and flexibility. Users simply plug theses phones into any public or private Internet connection and immediately make or receive calls. All of ou...
  10. Reset a User's 8x8 Voicemail PIN in 8x8 Configuration Manager

    If the user cannot remember their voicemail PIN, it is simple to reset the PIN from the Configuration Manager. The user will then need to call in and set their voicemail password. Login to 8x8 Configuration Manager . Click Users. Find the u...