Popular Articles

  1. Polycom VVX 450 Phone

    The Polycom VVX 450 phone is easy to use. Below are some simple videos on how to use it. Polycom VVX 450 Quick Tips are also available in PDF format. Before using your phone, you need to activate it Here's how. Remember, you need t...
  2. Polycom VVX 250 Phone

    The Polycom VVX 250 phone is easy to use. Below are some simple videos on how to use it. Polycom VVX 250 Quick Tips are also available in PDF format. Before using your phone, you need to activate it Here's how. Remember, you need to ...
  3. Voicemail Quick Reference Guide

    This is a quick reference guide to the desktop app. View the quick reference guide below, or click here  to download.  ...
  4. Polycom VVX 250 / 350 / 450 Quick Tips

    Here are Quick Tips for using your Polycom VVX 250, 350, or 450 phone. You can also view simple videos on common features here: Using Your Polycom VVX 250 Phone Using Your Polycom VVX 350 Phone Using Your Polycom VVX 450 Phone ...
  5. VCC Contact Center Supervisor

    For supervisors in a VCC queue, there are a number of resources. Get a complete manual of features here: https://docs.8x8.com/8x8WebHelp/VCC/supervisor-guide-general/Default.htm Queue Management (real-time stats, agent stats, etc.) ...
  6. Polycom VVX 150 Phone

    The Polycom VVX 150 phone is easy to use. Below are some simple videos on how to use it. Polycom VVX 150 Quick Tips are also available in PDF format. Before using your phone, you need to activate it Here's how. Remember, you need to ...
  7. Virtual Office Desktop Guide

    Virtual Office Desktop is the UC client for 8x8. You can download the appropriate clients on the links below: Download for PC | Download for Mac | Google Play | Apple Store Get a quick reference sheet here: Virtual Office Desktop Quic...
  8. Deactivate or Delete a User in 8x8 Configuration Manager

    When you need to deactivate or delete a user, approach the task with caution. Deactivate the user first and verify the right person was selected. Then delete the account if needed. A deactivated account can be reactivated, but a deleted account is g...
  9. Login to 8x8 Configuration Manager

    Open a web browser and browse to http://login.8x8.com   Enter 8x8 admin credentials into the Username and Password box and click Login. NOTE: The 8x8 username determines which Virtual PBX you connect to. Using different credentials will log...
  10. Polycom VVX 350 Phone

    The Polycom VVX 350 phone is easy to use. Below are some simple videos on how to use it. Polycom VVX 350 Quick Tips are also available in PDF format. Before using your phone, you need to activate it Here's how. Remember, you need to ...