Updated Articles

  1. 8x8 Feature Highlights - Winter 2022

    New 8x8 features are available! Unified Communications Meeting Summary - Hosts can review participant engagement and easily access meeting details and in-meeting actions like recording, chat, and polls after a meeting has ended. See What'...
  2. 8x8 VoIP Phones and Accessories List

    These sleek and elegant IP phones offer true "plug and play" functionality along with powerful features and flexibility. Users simply plug theses phones into any public or private Internet connection and immediately make or receive calls. ...
  3. Invite People to 8x8 Meetings

    It’s easy to schedule meetings with people, but what do you do when you need to add people on the fly? 8x8 Meetings allows you to invite other people to the meeting via phone call, e-mail, text message, or invite to another conference sys...
  4. Automatically Update Your Status

    Make your 8x8 Work status more effective by linking your real-world activity. You can connect your calendar and your computer activity to your account with these easy steps.  8x8 Work - Desktop Step 1: Click on the gear icon ...
  5. Navigating the Vertical Customer Portal

    To download the pdf copy of these directions, click here .  Navigating the Vertical Customer Portal Vertical's new customer portal is here! The customer portal was designed with you in mind. From within the customer portal yo...
  6. Join a Call Queue: Polycom VVX 350 Phone

    You can log in and out of a call queue by following the steps in this video: Before using your phone you need to activate it. ...
  7. Polycom VVX 250 Phone

    The Polycom VVX 250 phone is easy to use. Below are some simple videos on how to use it. Polycom VVX 250 Quick Tips are also available in PDF format. Before using your phone, you need to activate it Here's how. Remember, you need to ...
  8. Virtual Office Mobile Guide

    Virtual Office Mobile is the UC client for 8x8. You can download the appropriate clients on the links below: Google Play | Apple Store See the Virtual Office Mobile Quick Reference here: Virtual Office Mobile Quick Reference Guide See...
  9. Virtual Office Desktop Guide

    Virtual Office Desktop is the UC client for 8x8. You can download the appropriate clients on the links below: Download for PC | Download for Mac | Google Play | Apple Store Get a quick reference sheet here: Virtual Office Desktop Quic...
  10. VCC Contact Center Supervisor

    For supervisors in a VCC queue, there are a number of resources. Get a complete manual of features here: https://docs.8x8.com/8x8WebHelp/VCC/supervisor-guide-general/Default.htm Queue Management (real-time stats, agent stats, etc.) ...