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Last Updated: 08/26/2022
Unified Communications 8x8 Conversation IQ - We’ve taken quality management and speech analytics, long reserved for the contact center, and made them available across the entire organization. See what Conversation IQ can do to bring consistency, ...
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Last Updated: 08/26/2022
New 8x8 features are available! Unified Communications Meeting Summary - Hosts can review participant engagement and easily access meeting details and in-meeting actions like recording, chat, and polls after a meeting has ended. See What's Ne...
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Last Updated: 03/08/2022
in Phones These sleek and elegant IP phones offer true "plug and play" functionality along with powerful features and flexibility. Users simply plug theses phones into any public or private Internet connection and immediately make or receive calls. All of ou...
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Last Updated: 02/10/2022
in Virtual Office It’s easy to schedule meetings with people, but what do you do when you need to add people on the fly? 8x8 Meetings allows you to invite other people to the meeting via phone call, e-mail, text message, or invite to another conference system.
8...
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Last Updated: 01/26/2022
in Virtual Office Make your 8x8 Work status more effective by linking your real-world activity. You can connect your calendar and your computer activity to your account with these easy steps.
8x8 Work - Desktop
Step 1:
Click on the gear icon in th...
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Last Updated: 04/06/2021
in Vertical Customer Portal To download the pdf copy of these directions, click here .
Navigating the Vertical Customer Portal
Vertical's new customer portal is here! The customer portal was designed with you in mind. From within the customer portal you can:
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Last Updated: 04/06/2021
in X2 Call Queues You can log in and out of a call queue by following the steps in this video:
Before using your phone you need to activate it.
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Last Updated: 04/06/2021
in Phones The Polycom VVX 250 phone is easy to use. Below are some simple videos on how to use it. Polycom VVX 250 Quick Tips are also available in PDF format.
Before using your phone, you need to activate it
Here's how. Remember, you need to have...
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Last Updated: 04/06/2021
in Virtual Office Virtual Office Mobile is the UC client for 8x8. You can download the appropriate clients on the links below: Google Play | Apple Store See the Virtual Office Mobile Quick Reference here: Virtual Office Mobile Quick Reference Guide See...
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Last Updated: 04/06/2021
in Virtual Office Virtual Office Desktop is the UC client for 8x8. You can download the appropriate clients on the links below: Download for PC | Download for Mac | Google Play | Apple Store Get a quick reference sheet here: Virtual Office Desktop Quic...