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Last Updated: 04/05/2021
in Virtual Contact Center (VCC) For supervisors in a VCC queue, there are a number of resources.
Get a complete manual of features here: https://docs.8x8.com/8x8WebHelp/VCC/supervisor-guide-general/Default.htm
Queue Management (real-time stats, agent stats, etc.)
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Last Updated: 04/05/2021
in X2 Call Queues You can log in and out of a call queue by following the steps in this video:
Before using your phone you need to activate it.
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Last Updated: 04/05/2021
in X2 Call Queues You can log in and out of a call queue by following the steps in this video:
Before using your phone you need to activate it.
...
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Last Updated: 04/05/2021
in X2 Call Queues You can log in and out of a call queue by following the steps in this video:
Before using your phone you need to activate it.
...
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Last Updated: 04/05/2021
in X2 Call Queues You can log in and out of a call queue by following the steps in this video:
Before using your phone you need to activate it.
...
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Last Updated: 04/05/2021
in Phones The Polycom VVX 500-series phone is easy to use. Below are some simple videos on how to use it. A Quick User Guide is also available in PDF format.
Before using your phone, you need to activate it
Here's how. Remember, you need to have t...
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Last Updated: 04/05/2021
in Phones The Polycom VVX 400-series phone is easy to use. Below are some simple videos on how to use it. A Quick User Guide is also available in PDF format.
Before using your phone, you need to activate it
Here's how. Remember, you need to have t...
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Last Updated: 04/05/2021
in Phones The Polycom VVX 450 phone is easy to use. Below are some simple videos on how to use it. Polycom VVX 450 Quick Tips are also available in PDF format.
Before using your phone, you need to activate it
Here's how. Remember, you need to ha...
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Last Updated: 04/05/2021
in Phones The Polycom VVX 350 phone is easy to use. Below are some simple videos on how to use it. Polycom VVX 350 Quick Tips are also available in PDF format.
Before using your phone, you need to activate it
Here's how. Remember, you need to have...
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Last Updated: 04/05/2021
in Phones The Polycom VVX 150 phone is easy to use. Below are some simple videos on how to use it. Polycom VVX 150 Quick Tips are also available in PDF format.
Before using your phone, you need to activate it
Here's how. Remember, you need to have...