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Last Updated: 04/30/2020
in Virtual Meetings Quick Reference Guide for Virtual Office Meetings:
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Last Updated: 04/16/2020
in Virtual Meetings Get started with 8x8 Video meetings using this quick overview of the core capabilities. Click here to download the quick guide, or view it below,
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This is a quick reference guide to the desktop app. View the quick reference guide below, or click here to download. ...
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Last Updated: 03/26/2020
in Virtual Office This is a quick reference guide to the mobile app.
See more information on Virtual Office Mobile, including videos, here: Virtual Office Mobile Quick Reference Guide
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Last Updated: 03/26/2020
in Virtual Office This is a quick reference guide to the desktop app.
See more information on Virtual Office Desktop, including videos, here: Virtual Office Desktop Quick Reference Guide
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Last Updated: 02/05/2020
in Admin Tasks
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Last Updated: 10/04/2019
in Virtual Meetings This web guide offers detailed feature overviews and how-to content. Click here to view the guide. ...
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Last Updated: 06/24/2019
in Virtual Contact Center (VCC) When a caller calls into a queue, they hear ringback (the audio is a phone ringing) when their calls goes to an agent. This interrupts any queue Music On Hold, announcements, etc. in the queue audio and replaces it with ringing. In a queue with good...
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Last Updated: 05/22/2019
in Virtual Office When placing calls or while on a call, you can use dialpad key shortcuts (also called star codes), on your desk phone or in Virtual Office, to perform various actions. Some star codes require special permissions for a user to perform that action. Th...
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Last Updated: 04/04/2019
in Admin Tasks
Login to 8x8 Configuration Manager .
Click Users.
Find the user you are looking for. You can just scroll through the list or use the Search bar at the top-right of the page. You can search by user name, person's name, extension, ...