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This is a quick reference guide to the desktop app. View the quick reference guide below, or click here to download. ...
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Last Updated: 04/05/2021
in Phones The Polycom VVX 450 phone is easy to use. Below are some simple videos on how to use it. Polycom VVX 450 Quick Tips are also available in PDF format.
Before using your phone, you need to activate it
Here's how. Remember, you need to ha...
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Last Updated: 04/06/2021
in Phones The Polycom VVX 250 phone is easy to use. Below are some simple videos on how to use it. Polycom VVX 250 Quick Tips are also available in PDF format.
Before using your phone, you need to activate it
Here's how. Remember, you need to have...
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Here are Quick Tips for using your Polycom VVX 250, 350, or 450 phone. You can also view simple videos on common features here: Using Your Polycom VVX 250 Phone Using Your Polycom VVX 350 Phone Using Your Polycom VVX 450 Phone ...
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Last Updated: 04/05/2021
in Virtual Contact Center (VCC) For supervisors in a VCC queue, there are a number of resources.
Get a complete manual of features here: https://docs.8x8.com/8x8WebHelp/VCC/supervisor-guide-general/Default.htm
Queue Management (real-time stats, agent stats, etc.)
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Last Updated: 04/05/2021
in Phones The Polycom VVX 150 phone is easy to use. Below are some simple videos on how to use it. Polycom VVX 150 Quick Tips are also available in PDF format.
Before using your phone, you need to activate it
Here's how. Remember, you need to have...
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Last Updated: 03/29/2019
in Admin Tasks When you need to deactivate or delete a user, approach the task with caution. Deactivate the user first and verify the right person was selected. Then delete the account if needed. A deactivated account can be reactivated, but a deleted account is g...
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Last Updated: 12/30/2022
in Admin Tasks Open a web browser and browse to http://login.8x8.com Enter 8x8 admin credentials into the Username and Password box and click Login. NOTE: The 8x8 username determines which Virtual PBX you connect to. Using different credentials will log you ...
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Last Updated: 04/06/2021
in Virtual Office Virtual Office Desktop is the UC client for 8x8. You can download the appropriate clients on the links below: Download for PC | Download for Mac | Google Play | Apple Store Get a quick reference sheet here: Virtual Office Desktop Quic...
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Last Updated: 06/20/2024
*We first alerted customers to this change on March 2023. If you have already taken care of this, there's nothing else to do.* Critical changes are taking place regarding 8x8's SMS/MMS messaging service via Work for Desktop and Work for Mobile...